Principle Accountabilities
- Greets and assists visitors and clients in a professional manner
- Manages incoming calls and direct them to the appropriate personnel
- Maintains a clean and organized reception area
Handles visitor check-ins and security protocols
- Performs general administrative tasks such as filing, data entry, and managing correspondence
- Schedules appointments and meetings for staff as needed
- Assists with the preparation of reports and documents
- Serves as the primary point of contact for internal and external communications
- Relays messages and information promptly to relevant staff
- Addresses inquiries and provide information about the company and its services
Handles complaints or issues with professionalism and efficiency
- Builds positive relationships with clients and visitors
- Ensures compliance with company policies and procedures
- Monitors access to the office and maintain visitor logs
