Principle Accountabilities
- Provides support to the team in maintaining hardware, software, and other systems
- Assists in troubleshooting issues and offers technical support
- Organizes and maintains IT resources
- Monitors and maintains networks and servers
- Implements security protocols and procedures to prevent potential threats
- Creates user accounts and performing access control
- Performs diagnostic tests and debugs procedures to optimize computer systems
- Documents processes, backs up and archives data
- Develops data retrieval and recovery procedures
- Designs and implements efficient end-user feedback and error reporting systems
- Keeps up to date with advancements and best practices in IT administration
